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FAQ

General

Intended for legal use only. Purchasers must be of a legal age.

As our wares are completely handmade, variation will occur from item to item. These variations may cause slight differences in shape/size or color of your piece.

There may also be handmade markings visible on your piece. These signs of human interaction make every piece truly one of a kind and should be considered a mark of artisanal quality. Purchasing handmade is not for everyone.

Shipping

Shipping costs will be calculated at checkout and are based on the size and weight of the item(s) in your order.

We are unable to predict potential customs fees, and any fees incurred at customs are the responsibility of the buyer. We ship to most countries worldwide. All pieces ship from Missouri, USA. Please note, lighters and hemp wicks cannot be shipped internationally.

Returns

All sales are final. We do not accept returns since an item can no longer be considered new once it has been delivered, and we cannot sell it to another customer. If you have questions about an item, please reach out prior to purchase.

In the rare case that an item arrives broken, please email us at hello@wanderingbud.com immediately. Include photos of the broken item(s) and a photo of the shipping box with a visible and legible shipping label.

Care

Generally, your Wandering Bud ceramic pipe can be cleaned like any other glass or ceramic pipe. View a tutorial here. Use isopropyl alcohol + salt or a 420 cleaning solution to fill the chamber. Plug the holes with your fingers and shake the solution so it scrubs the interior. Dump solution into the sink and repeat until it runs clear. Rinse and and allow to dry.

Process

We craft items from high-quality clay and fire in a kiln 2-4 times, depending on whether luster is used. Glazes are non-toxic and food safe.

Since ceramic glaze takes on similar properties to glass, using a ceramic piece will feel very similar to using a glass piece. Because porcelain is opaque, our pieces tend to maintain a cleaner look between washings. Customers report a much smoother experience as compared to glass, with an easier cleaning process.

Custom Orders

We are not accepting custom orders at this time except for top tier Patrons. Learn more about our Patreon program here.